Customer Case Studies

First I only accepted 2D job. In case of 3D data, I thought that it would be bothersome (laughs), so from then until now it was a big opportunity loss. With 3DTascalX / Light, we can see 3D data of various extensions that are sent from different customers, so from the view point of our customers, it is unusual for a "polished shop" even can do it; so we feel like becoming bit of a high status. In addition, until now, there were many instructions of the processing point in the photograph and the image, but still there are cases where the actual item comes to be lost in judgment due to the fine part etc. ・ it takes twice as much of time and effort to do the re-processing etc. However, in the case of 3D data, the above can be reduced considerably because each side can be indicated with color and notes to the smallest detail. It is the difference between clouds and mud. If you use materials that use 3D data for instructions on finishing for customers who have a poor understanding of polishing, it will be transmitted smoothly.

Furthermore, it was the processing instructions for internal staff that had the greatest effect. Again in 2D drawings, the views differ depending on the experience of the staff, but in 3D, the accuracy and response speed of the estimate will increase because they can be understood and judged on the same level by anyone. It was a very big change for me as it was between the opinion of the processing site and the customer who was looking for a balance between cost and finishing accuracy.

Recently, I can use 3D Reader free of charge to indicate to our subcontractors with 3D data, so I feel that it has the same effect as communicating within inside our company has come out.